April 19, 2021

  • TENCEL™ eShop enables consumers to make informed purchases of sustainable clothing and home textile products
  • The eShop will be an integral element of the “digital first” strategy adopted by the TENCEL™ brand that focuses on direct consumer engagements

Lenzing – The Lenzing Group’s flagship textile brand, TENCEL™, unveiled TENCEL™ eShop, the first ever e-commerce channel created by a sustainable fiber producer today. The eShop bridges the divide between manufacturers and the end-consumer by curating a diverse mix of apparel and home goods made of TENCEL™ branded fibers. This debut marks a new milestone in Lenzing’s ongoing digitalization and mission to educate and encourage consumers to make informed purchases. With the eShop, the TENCEL™ brand will provide consumers with a trusted source to make sustainable purchases conveniently.

“The pandemic has been a catalyst that accelerated the industry’s transformation towards digital presence and greater sustainability,” said Harold Weghorst, Vice President of Global Marketing & Branding at Lenzing. “Consumers are electing to buy from the comfort of their homes. Many are also rethinking what they actually need and look for sustainable alternatives where applicable. This is where the new TENCEL™ eShop comes in. It does not only offer consumers a unique opportunity to find sustainable fashion and home textiles from different brands on one single platform, but also enables them to learn about how the raw materials used in their products are being made. We are excited to launch the e-shop with well-known fashion brands, and provide consumers an easy way to source eco-friendly goods.”

Showcasing over 200 products made of TENCEL™ branded lyocell and modal fibers on eShop, the TENCEL™ brand is leveraging its strong partnership base to expand its textile offerings across multiple segments, from denim to footwear and activewear. The eShop is available on the English language TENCEL™ website and caters to audiences from different parts of the world. Featuring a mixture of international brands, the eShop aims to drive a paradigm shift toward eco-responsible production and eco-conscious consumption of fashion and home textile items. Lenzing will continue to expand its brand partnerships with a goal to triple the product count on the TENCEL™ eShop by the end of 2021.

“We are thrilled to diversify our services and provide brands and retailers a one-stop platform that connects with eco-conscious shoppers directly,” said Florian Heubrandner, Vice President Global Textiles Business at Lenzing AG. “As we continue to develop more sustainable textile solutions, we hope that this new e-commerce channel will evolve into one of our brand partners’ key consumer engagement channels. We also hope that consumers will enjoy a new one-stop platform that is not only convenient to use, but also empowers them to make informed purchases of sustainable clothing and home textile products.”

Adoption of “digital first” strategy to strengthen connection with consumers

Since the introduction of the TENCEL™ brand in 2018, Lenzing has been advocating for the digitalization of the textile industry through a number of initiatives, including the introduction of a one-stop ebranding and licensing system, digitalized retailer education toolkits, blockchain-enabled traceability platform as well as presence on various social media platforms.

As part of the “digital first” strategy of the TENCEL™ brand, Lenzing has several digital initiatives in the pipeline, including the reinvigoration of TENCEL™’s ‘#MakeItFeelRight” campaign, the launch of the Pinterest page for consumers and LinkedIn Group for retail, mill, and non-governmental organization partners. Each digital program serves to heighten awareness and provide tools to protect the environment, and Lenzing is determined to empower end-consumers and accelerate the transformation to a more sustainable society and economy. Such efforts have pivoted the growth strategy of the TENCEL™ brand to drive a “digital first” approach across the industry supply chain, and among consumers.

“We have been closely monitoring the digitalization of the textile industry since the launch of the TENCEL™ brand. Even before the pandemic, we have witnessed exponential growth of consumer dynamics across digital platforms. Take our TENCEL™ brand website, for example, we have witnessed an increase of nearly 50% traffic over the past year. The number of engagements on our social pages also recorded an increase of 870%. Consumers are proactively seeking for ways make more informed purchases, and we hope with the launch of the eShop, along with our exciting consumer programs, we can provide a one-stop platform for consumers to embrace sustainability every day,” added Weghorst .Lenzing.

Visit https://www.tencel.com/eshop to learn more and shop online!

Press material

Rita Ng

Head of Global Marketing Services

[Translate to EN:]

Eva McGeorge

Head of Marketing & Branding Textiles Europe, Americas & Turkey